News & Articles
Photos or In-person Appraiser: It’s Your Choice
PCTG recently met with the Pa Department of Insurance (POI) to discuss compliance of the PA Motor Vehicle Physical Damage Appraiser Act. Our industry is dealing with insurance companies refusing to send out appraisers for a physical inspection on consumers’ vehicles....
Pennsylvania Collision Trade Guild
What is the Pennsylvania Collision Trade Guild (PCTG)? PCTG is a consumer oriented, statewide organization dedicated to safeguarding the rights of vehicle owners who are in need of collision repairs but have nowhere to go for information that pertains to the...
LOOK Before You LOCK!
The COVID-19 pandemic has changed our lives in countless ways this year. Employees are working from their living rooms, schools are moving to a virtual setting and overall, people are staying home more than ever before. As the weather gets warmer during the summertime...
IMPORTANT Message to our Valued Customers
Please contact your auto insurance company immediately. Don’t wait and say, “I will do it tomorrow.” Do this now. Ask them this extremely important question: Am I entitled to new original equipment parts on my vehicle? Or in other words, if my vehicle is...
Have You Ever Wondered Why Crash Parts Are Called “CRASH” Parts?
“Crash part” means a replacement for any of the non-mechanical sheet metal or plastic parts which generally constitute the exterior of a motor vehicle including inner and outer panels. The purpose of the above explanation is to explain to the consumer what they...